Review by Eileen M.

SERVPRO of Plano

Great work and even better employees

I wish to express my complete satisfaction with the great work that was performed at my home within the last two weeks, and more importantly to commend Tyler Duke for performing that work with efficiency, with patience and with careand concern for our wellbeing. Tyler was a godsend that night. Our hot water heater had burst, and water soaked the carpet in the master bedroom. He evaluated the situation quickly, explained what he was going to do, and got right to work. His patient manner was just what my husband and I desperately needed at that point.Tyler has a remarkable ability to calm a situation and inspire complete confidence. Tyler returned to our home for four days following the incident to continue the cleanup. He was patient, kind and helpful through every encounter I cannot compliment this employee enough. We will forever be in his debt.

Response from SERVPRO of Plano